Fast, Tracked & Risk-Free
Shipping & Returns
Everything you need to know before your Barkly arrives - and what happens if it isn't the right fit for your dog.
Shipping and Delivery
We ship within 2 business days of your order being placed. Delivery typically takes 5-8 business days, depending on your location.
As soon as your Barkly leaves our warehouse you'll get a confirmation email with a tracking number, so you can follow your parcel the whole way to your door. Orders placed on weekends or public holidays are processed the next business day.
Returns
We offer a 30-day money-back guarantee, including free returns if you're not satisfied with the product.
Every dog is different, so we want you to try Barkly with zero pressure. If it isn't right, just email us within 30 days of delivery and we'll walk you through the return. No restocking fees, no complicated forms, no hassle.
- Ships in 2 business days
- 5-8 business day delivery
- Free tracked returns
- 30-day money-back guarantee
Still Have a Question?
Our support team is made up of real dog owners and we're happy to help with anything - order status, delivery timelines, returns, or advice on getting the best results from your Barkly.
support@shoppupply.comWe reply to every email within 24 hours, Monday to Friday. Include your order number and we'll get you sorted faster.